Shipping/Policy

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Shipping
 
We offer the following shipping options for those of you who want to recieve priority mail.
all shipment comes with delivery confirmation number regardless of the type of how items are shipped.
 
INTERNATIONAL BUYERS PLEASE READ! 
International Buyers are responsible for their own taxes, import duties, shipping charges, etc.
items on here does not include the taxes or the shipping charges, etc. 
Seller ships Mon. - Sat. only. this excludes Sundays and holidays. 
for shipping info for international / worldwide prices, please ask us . 
Thank You..

(SMALL PRIORITY MAIL) $ 6.80
 (2-3) days with delivery confirmation #
(based on weight/location)

(MEDIUM PRIORITY MAIL)$13.45
medium package w/ delivery confirmation #
(depend on weight/location)

 (LARGE PRIORITY MAIL) $18.75
Large package w/ delivery confirmation #
( based on weight/location )
GIFT CERTIFICATE free shipping

PAYMENT METHODS:
 
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept : PAYPAL, U.S. POSTAL money order, Mastercard, Visa,  and American Express for online orders.
NOTE: SORRY NO CHECKS!
 
 If you use a credit card, through PAYPAL , your order will ship immediately. shipping may take up to 7 days depending your shipping address.  for outside of u.s. may take up to 7 to 10 days.
 
We ship  (mon-fri) except holidays. we do not ship on saturday/sundays. please note that shipping may take up to 7 days (u.s. residents) and  (7 to 10 days for outside of u.s.) depending your location for
(standard first class shipping) . all shipping orders come with delivery confirmation number.
canada & worldwide shipment does not come with delivery confirmation number.
note:
if you want your item or items to be shipped (priority mail ) or (next day air) , you must specify in the email at: rockinqueen@yahoo.com 
 
 REFUND/EXCHANGE POLICY:
 
R.Q. APPAREL , BANG YOUR HEAD APPAREL items returned for a refund are subject to 15% re-stocking fee. shipping cost will not be refunded.
This does not apply to any of the vintage clothing / jewelry / or collectibles items!
(unless it was an error by BANG YOUR HEAD APPAREL , you must contact us for a refund/exchanges request within 5 days after you have recieved your order.  refund/exchanges must be in the same condition as it were when it was shipped to you. item must have tags attached, unworned, and unwashed condition .  NOTE: CLEARANCE ITEMS , CLOSE-OUTS ITEMS, AND JEWELRY ITEMS ARE NON REFUNDABLE AND NON-EXCHANGEABLE. unless jewelry was damaged or defective. you must contact us within 2 days for exchange for jewelry item or items  that were damaged or defective . all sales items are  final. unless item was defective or damaged. refunds are not allowed by wrong color, sizing, or buyers remorse. unless it was an error by R.Q. / BANG YOUR HEAD APPAREL.
you must give a reason for refund or exchange. we will be glad to answer any questions that you may have . you may contact us at : rockinqueen@yahoo.com 

PRIVACY POLICY:
 
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.  
 
TERMS
 
all text, images, products images, artwork images are all copyrighted 2016-2017. you may not duplicate, copy, or download images without approval of R.Q. / BANG YOUR HEAD APPAREL. all product prices are subject to change at any time .
 
MERCHANDISING AVAILABILITY:
 
 R.Q. / BANG YOUR HEAD APPAREL CO.  itself some feature may only be available in limited quantites or 
 while supplies last. on some certain items may not be available or discontinued, once not available, R.Q. will attempt to remove item off our site. display of item on site cannot guarantee that item is available. not all R.Q. products are  always available on our site. we also cannot guarantee on previous visit that our product is still available when you return our site again. R.Q. / BANG YOUR HEAD COMPANY reserves the right to make changes prior at anytime without notice.
if you are unable to reach to a product or that caught your attention , you may contact Bang Your Head Appparel.
should you have any concerns of any product availability of a certain products/merchandise, you may contact us at:
rockinqueen@yahoo.com 
R.Q. / BANG YOUR HEAD APPAREL company will make every effort to fulfill your request asap. we reserve  right to decline and cancel your orders at anytime. specifically orders that include incorrect prices or product descriptions in which the customer has violated these terms and conditions and orders that we interpretation and injurious to bang your head apparel cannot be held responsible for indirect, consequential, incidental, or special damages resulting from the use of this site or any information.
 
 
PRICING:
prices displays on site BANG YOUR HEAD.US are quoted in U.S. currency and are valid/effective
only in the USA. products are all based on estimated weights.  silver market are all subject to change at anytime. R.Q.  / BANG YOUR HEAD APPAREL reserves the right to changes its payment procedures at any time without prior notice to you. 
 
 
 
 
 
 
 
 
 

The ROCKINQUEEN says.. " ROCK IT! & LIVE IT! "