F.A.Q.

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click here to R.Q. SHOP!

Q: some of your items are not in your store, why is that?
A: If you do not see some items in particular, this means that the items you're looking for 
    are out of stock, or item was sold out. Check back again soon!
 
Q:  are your Vintage clothing / jewelry / collectibles are previously used ?
A: yes. vintage listings i have on the website are over 25 years old . and all are in excellent vintage condition.
 
Q: Are vintage listings refundable or exchangeable?
A: no. all vintage items are all SOLD " AS-IS "  condition. please carefully review items before purchase. 
 
Q: your item says ( temporarily out of stock ) , does this mean i can place the order?
A: no. sorry :( it means the item is out of stock temporarily until more will be place on line again soon.
    check back again soon!
 
Q: can i request something something or do you do custom orders? 
A: due to high demand, i normally do not do custom orders unless it is for a musician or for a very special guest.
 
Q: who is the model for your clothing ? 
A: ROCKIN'QUEEN and her Mannequin doll 
 
Q: can i model for Bang Your Head Apparel?
A: i am not currently looking for models right now , but maybe in the near future . 
 
Q:  which payment method do you accept?
A: R.Q. and Bang your Head Company accepts PAYPAL only.
 
Q: when will my order will be shipped?
A: orders are usually shipped within 2 days after payment has been processed.
    shipped items are only sent Mon.-Sat. only . this excludes Sundays and holidays.
    USA : 2-5 DAYS 
    CANADA : 7-10 DAYS ( priority mail )
    WORLD-WIDE : 10-15 DAYS ( depending location )  ( priority mail  only )
 
Q: do you ship Internationally? 
A: Yes. Internationally from Canada to World-wide . except for some other countries. please check with the seller prior to purchase.
also International Buyers are responsible for their tax duties, import duties, shipping charges , etc. items on here do not include the taxes or the shipping charges!  Please contact us for shipping quote prior to purchase!
 
Q:  where can i buy RQ AND BANG YOUR HEAD Apparel?
A: you may purchase products online .
B: you may look under ( tour dates ) click the link and the rockinqueen may be at one of the vendors ! or one of the shows! 
 
* for any other questions not listed on here, you may contact me at:
   rockinqueen@yahoo.com  
    

thank you for your time !

wear it , rock it ! & live it! 

The ROCKINQUEEN says.. " ROCK IT! & LIVE IT! "